Monika Mutscher

Zycus

Monika Mutscher is a customer success and account management leader with a strong track record of building long-term partnerships and driving value realization across the EMEA region.
As Director of Customer Account Management at Zycus, she works closely with strategic customers to support their transformation journeys and enable the adoption of AI-driven procurement operating models delivering measurable business impact at scale. Drawing on her background in regional sales and customer success, Monika brings a blend of strategic insight and executive-level relationship management to every engagement.
Her focus lies in empowering organizations to achieve their goals through procurement digitalization, operational efficiency, and continuous optimization.